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Privacy & Data

Privacy Policy

This Privacy Policy explains how RAEES IMPORT & EXPORT may collect, use and handle information provided by visitors and businesses when they use our website or contact us regarding products and trade enquiries.

Document Privacy Policy
Last Updated August 2026

By using this website or voluntarily submitting information through our contact or business enquiry channels, you acknowledge the practices described in this Privacy Policy, subject to applicable law.

01
Overview

Introduction

RAEES IMPORT & EXPORT respects the privacy of visitors, prospective buyers, suppliers, business representatives and other individuals who communicate with us.

This Privacy Policy describes the types of information that may be received through our website and business communication channels, why such information may be used, and the circumstances in which it may be shared or retained.

02
Information

Information We May Collect

The information we receive depends on how you interact with our website and business.

Contact Information

Your name, business name, email address, telephone number or other contact details that you choose to provide.

Business Information

Company or organisation details and other information relevant to a business enquiry.

Product Requirements

Product, specification, quantity, packaging, destination and related enquiry information.

Communications

Information contained in messages, emails, enquiry forms or other communications sent to us.

Please avoid submitting unnecessary sensitive personal information through general business enquiry forms or communication channels.

03
Purpose

How We May Use Information

Information received through the website or our communication channels may be used for legitimate business and website administration purposes, including:

  • Responding to product, sourcing, import, export and other business enquiries.
  • Communicating regarding specifications, quantities, packaging, destination and other trade requirements.
  • Maintaining appropriate records of business communications.
  • Operating, maintaining, protecting and improving our website.
  • Preventing misuse, fraud, spam, security threats or unlawful activity.
  • Complying with applicable legal, regulatory or administrative requirements.
04
Trade Communication

Business & Trade Enquiries

When you submit a product or trade enquiry, we may use the information you provide to understand the requirement and communicate with you regarding the enquiry.

This may include information relating to the requested product, quantity, specifications, packaging, destination, company details and other relevant commercial requirements.

Submission of a business enquiry does not itself create a contractual relationship. Commercial arrangements are subject to separately discussed and accepted terms.

05
Website Usage

Technical Information

When you access a website, certain technical information may be processed automatically by website hosting infrastructure, security systems or related technologies.

Depending on the services used by the website, such information may include IP address, browser type, device information, referring pages, access times, requested pages and similar technical or diagnostic information.

Such information may be used for website operation, security, troubleshooting, performance and general usage analysis where applicable.

06
Browser Technologies

Cookies & Similar Technologies

Our website or services integrated with it may use cookies or similar technologies where necessary for website functionality, security, preferences, performance or analytics.

Cookies are small pieces of data that may be stored on or accessed through your device by a website or related service.

You may be able to control or disable certain cookies through your browser settings. Disabling some technologies may affect the functionality of certain website features.

07
Disclosure

Information Sharing

We do not intend to disclose personal information unnecessarily. Information may, however, be shared where reasonably necessary for a legitimate business, operational or legal purpose.

Depending on the circumstances, this may include sharing relevant information with service providers or business parties involved in responding to an enquiry or supporting a transaction.

  • Website hosting, maintenance or technical service providers.
  • Relevant suppliers, manufacturers or business partners where required for a specific enquiry.
  • Logistics or trade-related service providers where required for an applicable business arrangement.
  • Government, regulatory, judicial or law-enforcement authorities where disclosure is required or permitted by applicable law.
08
Protection

Data Security

We seek to use reasonable administrative and technical measures appropriate to the nature of the information handled through our website and business communications.

However, no website, internet transmission, email system or electronic storage method can be guaranteed to be completely secure.

Security Reminder

Do not send passwords, banking credentials or other unnecessary confidential information through general website enquiry forms.

09
Records

Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was collected, including business communication, record keeping, dispute management, security and applicable legal or regulatory requirements.

Retention periods may vary depending on the type of information, the nature of the business communication and any applicable obligations.

10
Your Information

Your Choices & Rights

Depending on applicable law and the circumstances, you may have certain rights or choices concerning personal information relating to you.

These may include requesting access to, correction of or deletion of certain information, or raising a question regarding how information has been handled, where such rights apply.

Requests can be submitted through our official contact page. We may need to verify the request before taking action where appropriate.

11
External Services

Third-Party Websites & Services

Our website may contain links to or integrations with third-party websites, communication platforms, social networks or other independent services.

Those third parties operate under their own privacy policies, security practices and terms. We encourage visitors to review the applicable privacy information before providing information to an independent third party.

12
Age

Children's Privacy

This website is intended primarily for general business and trade communication and is not designed as a service directed specifically to children.

We do not intentionally request children to provide personal information through our business enquiry channels.

13
Changes

Updates to This Privacy Policy

We may update this Privacy Policy when appropriate to reflect changes to our website, business practices, technologies or applicable requirements.

When this policy is revised, the updated version may be published on this page together with a revised update date.

14
Privacy Questions

Contact Us

If you have a question regarding this Privacy Policy or information you have submitted through our website or business communication channels, please contact us through our official contact page.

Contact RAEES IMPORT & EXPORT
Privacy Support

Have a Question About Your Information?

Contact us if you have a privacy-related question concerning information submitted through our website or business enquiry channels.

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